What is your favorite thing about interacting with your managers, co-workers or team?
It's liberating to be able to get to a trusting place with your management where you can say "this is what I want to be working on," and having your manager support you. So my favorite part is being fully myself.
The Software Engineering Program culture is extremely open. You could literally come and ask any question and you'll be connected with someone who can give you some direction. If you have any concerns, or you're interested in new technology or mobility, there's someone to talk to. I met a woman in UX Design, and she's moved with JPMorgan Chase to different countries three or four times. That was one thing that really stood out for me. I'm repeatedly surprised by the openness and how welcoming people are. Like me, my manager doesn't come from a tech background, but if you run into him, you'd think he was a tech whiz or something. He has a way of figuring out every bug and getting past the problems we run into. He's undefeatable. That always surprises me. I keep wondering when we're going to run into an issue that he can't figure out. He encourages me to keep going.
What do you think would surprise people about your job at JPMorgan Chase?
I'm not coding all day long! Although people assume that. There's a lot that goes into being a software engineer. Primarily validating things and making sure it's in a great state to actually go live in market. I don't code 9-5; I do a lot of other things.
What is one challenge you faced at work that really helped you grow?
We didn't have a product owner for a couple of months, and as an engineering team we were in charge of doing design, and considering exactly what users want. That gave me the opportunity to be on the product side, to really understand the business value of the features we're trying to roll out, and how that affects the users.
When you're coding, especially as a new engineer, it takes a while to understand the exact problem statement your product is trying to resolve. Once you get into the vision of the product, that's a whole different story. Not only are we now solving the problem, but we're asking what can we do better.
If you could talk to your younger self about their job search—and, especially, about going to work at JPMorgan Chase—what advice would you give?
I'd tell myself to just go for it. Believe in yourself. Often times we are held back by uncertainty or our fears. You won't overcome the "what if's" until you make things happen.