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JPMorganChase celebrates 10 years of being a best place to work for disability inclusion

August 27, 2024

A full decade. That's how long JPMorganChase has been officially recognized as a best place to work for people with disabilities. That’s also how long it has been scoring 100 in the United States on the Disability Equality Index (DEI).

The index is a joint initiative of the American Association of People with Disabilities (AAPD), the largest disability rights organization in the United States, and Disability:IN, the leading global business disability inclusion network.

It serves as a comprehensive benchmarking tool that helps companies build a roadmap of measurable, tangible actions they can take to achieve disability inclusion and equality. Each company receives a score on a scale of zero to 100, with those earning 80 and above recognized as a "Best Place to Work for Disability Inclusion.”

I’m extremely proud of the firm’s track record in creating employment and advancement opportunities for members of the disability and neurodivergent communities.

Bryan Gill

global head of the Office of Disability Inclusion

“While this is a tremendous honor, there is more work to be done to ensure that we are an employer—and a bank of choice—for members of the disability and neurodivergent communities,” Gill says. “We know that disability inclusion is a competitive advantage, as these individuals bring out-of-the box thinking to the firm and reflect the diverse customers, clients and communities we serve.”

The benchmarking tool was developed by the DEI Advisory Committee, a diverse group of business leaders, policy experts and disability advocates.

Jill Houghton, president and CEO of Disability:IN, reflects on the Index’s impact on today’s global workforce: “On the 10th anniversary of the Disability Equality Index, we’re extremely proud of the 542 national and international companies that are taking a proactive role in leading progress towards disability inclusion, setting a benchmark for others to follow. Their dedication to fostering inclusive workplaces not only attracts top talent but also drives innovation and creates sustainable performance in today's global market. Together, we are creating a future where everyone can contribute and thrive.”

The timeline below demonstrates JPMorganChase’s commitment to disability inclusion over the years.

2014

JPMorganChase becomes a founding member of the DEI, an online survey that allows businesses to measure their full inclusion of people with disabilities as employees, suppliers and customers.

2015

Launch of JPMorganChase’s Autism at Work program

2016

Creation of the Office of Disability Inclusion at JPMorganChase

2017

JPMorganChase adopts Communication Access Realtime Translation (CART), which provides real-time captions of spoken words for the Deaf and Hard of Hearing.

2018

Start of JPMorganChase’s Global Accommodations Team

2019

Creation of JPMorganChase’s Business Solutions Team (BeST), which matches members of the disability community with the right opportunities at the firm.

2020

Opening of Chase’s first branch for the Deaf/Hard of Hearing in Washington, DC 

2021

Start of JPMorgan Chase’s Global Neurodiversity Team

2022

JPMorganChase named the number one company by readers of CAREERS & the disABLED Magazine

2023

Jamie Dimon testifies on Capitol Hill in support of the Supplemental Security Income (SSI) Savings Penalty Elimination Act—legislation that has a profound impact on the disabled community.

2024

James Green, JPMorganChase’s global head of Accessibility, Consumer and Community Banking, receives the James R. Olsen Distinguished Service Award from the American Council of the Blind for exemplary attention to accessibility in web and app design.