Human Rights

As at: March 2025¹

JPMorgan Chase & Co. (“JPMorganChase”, the “Firm” or “it”) strives to support principles of human rights as they relate to its corporate and business segments and in each region of the world where it operates. The Firm recognizes that human rights issues are a global challenge and acknowledges that its business has the potential to affect communities and the environments they live in.

The principles set forth in the United Nations Universal Declaration of Human Rights inform JPMorganChase’s respect for the protection and preservation of human rights, and the United Nations Guiding Principles on Business and Human Rights inform the Firm’s approach to respecting human rights in its own operations and business relationships. The Firm also seeks to comply with applicable laws in the jurisdictions in which it operates.

JPMorganChase considers human rights when engaging with the Firm’s employees, suppliers, clients and customers, as described in this statement.

Employees: JPMorganChase strives to support the human rights of its employees and is guided by its internal employment policies and practices. The JPMorganChase Code of Conduct (“Code”) highlights the personal responsibility of each employee to operate with the highest standards of integrity and ethical conduct. Annually, employees must affirm their compliance with the Code.

JPMorganChase’s Equal Opportunity, Anti-Discrimination and Anti-Harassment Statement expresses the Firm’s intention of maintaining a safe and professional work environment in which all individuals are treated with respect and dignity. JPMorganChase does not tolerate discrimination, harassment or inappropriate conduct by or against employees, customers, clients, vendors, contractors or any other individuals who conduct business with the Firm. Additionally, employees are required to complete training on topics such as conduct, anti-money laundering, privacy and data protection, and anti-corruption.

Suppliers: JPMorganChase expects suppliers to demonstrate the highest standards of ethical business conduct and adhere to the law at all times. The Supplier Code of Conduct communicates the Firm’s expectations of suppliers across a range of issues, including the need to promote and respect human rights laws through their actions, and by instituting practices and operations that are consistent with the framework provided by the United Nations Guiding Principles on Business and Human Rights and other international human rights agreements. The Firm’s supplier oversight program executes risk-based due diligence on in-scope suppliers across a range of environmental, social and governance matters including screenings for human rights issues. Procedures are in place for appropriate escalation and remediation of issues in the event such violations are reported.

Clients and Customers: It is the Firm’s policy that it will not knowingly provide financial services to clients where it determines that there is substantiated evidence of human rights violations and where such client has not put into place adequate practices and policies to remediate such human rights abuses. JPMorganChase seeks to identify human rights-related risks with respect to its clients’ business models and operations. The Firm's risk policies and standards indicate sensitive issues, locations, business activities and products that are restricted or in need of enhanced due diligence. When necessary, the Firm conducts enhanced due diligence on a client’s adopted approach, capacity and track record to manage the risks relevant to its activities, including the companies’ policies, governance, risk management and stakeholder engagement approaches.

The Firm's risk policies and standards also consider human rights concerns of marginalized communities such as Indigenous Peoples. JPMorganChase recognizes that Indigenous Peoples have identities that are distinct from mainstream groups in national societies and are often among the most marginalized and vulnerable segments of the population. Where relevant and as appropriate, the Firm considers a range of internationally recognized principles to inform its approach, including the International Finance Corporation (“IFC”) Performance Standards, that address the treatment of Indigenous Peoples and include the principles of Free, Prior, and Informed Consent (“FPIC”), and may engage with clients concerning alignment with these internationally recognized principles.

The Firm’s Fair Lending Statement outlines JPMorganChase’s dedication to equitable and non-discriminatory lending practices across all jurisdictions where it operates and in accordance with all applicable laws. In the United States, these laws require the equitable treatment of credit applicants without regard to race, sex, color, national origin, religion, age, marital or familial status or disability, among others. JPMorganChase strives to provide access to financial services that uphold fairness and inclusivity, promote equal opportunities and help address barriers that affect the different communities it serves.

Governance: The Firm’s corporate governance structures define responsibility for oversight and management of environmental, social and governance matters, such as human rights issues, at multiple levels, including the Board of Directors and senior management.

The Firm’s Business Principles, Code and Supplier Code of Conduct communicate the Firm’s expectation that business be conducted ethically and in compliance with applicable laws and regulations. Employees and suppliers are required to promptly report any potential or actual violations of the Code, Supplier Code of Conduct, Firm policy, law, or regulation related to JPMorganChase’s business, and intimidation or retaliation against those who report in good faith is prohibited. Concerns can be raised through various channels, including the Firm’s Conduct Hotline, which is available 24 hours a day, seven days a week. Reporting can be done anonymously, where permitted by law.

JPMorganChase recognizes that consideration of and respect for human rights must be an ongoing effort. The Firm engages with a range of stakeholders on this topic and aims to annually review its policies described in its Human Rights Statement to support their ongoing appropriateness, considering changing global circumstances and evolving policy environments.

¹ The information provided in this statement reflects JPMorganChase’s approach to human rights as at the date of this statement and is subject to change without notice. We do not undertake to update any of such information in this statement. This statement is not intended to, nor can it be relied on, to create legal relations, rights or obligations.