Our support for Los Angeles County

Our hearts are with everyone impacted by the devastating wildfires in Los Angeles County, and the heroic first responders putting their lives on the line to contain them. While the full extent of damage will only be known in the coming days and weeks, we are working to respond to immediate needs by providing resources to our employees, and providing additional and ongoing customer service to our customers and clients in the area. 

To support relief and recovery efforts, the firm will be providing $2 million in philanthropic support to organizations helping to meet the critical needs of those most impacted by the wildfires. We are actively assessing the situation and keeping in close touch with organizations providing relief on the ground to understand where our support will have the greatest impact.

To support customers and clients, the firm is providing a variety of assistance which includes (but not limited to) refunding a variety of fees in disaster-declared area, offering mortgage assistance in line with federal guidelines, and creating proactive communications for our customers whose branches have suffered severe damage.

As conditions evolve, JPMorganChase is actively monitoring the situation and remains committed to supporting our employees, customers, clients, and the broader community during this challenging time.